Terms & Conditions

You must be at least 18 years old and a legal resident of a US state in which we make the promotion available. We do not currently accept accounts from: WA, ID, MI, NV, MT, CT, DE, NY, LA. This list can change, and we will apply the list in force at the time you register.

You may hold one account. Additional accounts, accounts opened on behalf of another person, and accounts opened using another person's identity will be closed, and balances on them may be forfeited.

Employees of the operator, their immediate families and anyone living in the same household are not eligible to redeem prizes.

You are responsible for keeping your password secure and for everything done through your account. Tell us immediately if you believe someone else has access to it.

The information you give us at registration must be accurate. We verify identity before your first redemption, and a mismatch between your registration details and your identity documents will stop a redemption.

We may suspend or close an account where we reasonably believe there has been fraud, collusion, abuse of promotions, use of automated play, or a breach of these terms. Where we suspend an account we will tell you why unless doing so would compromise an investigation or breach a legal obligation.

Game Coins (GC) are a virtual entertainment currency. They have no monetary value, cannot be redeemed for cash or prizes, cannot be transferred between accounts, and are not refundable. Purchasing a coin package buys Game Coins and nothing else.

Sweeps Coins (SC) are the promotional entry method for our sweepstakes. They are never sold. They are granted free on registration, included free alongside coin purchases, granted through daily and promotional offers, and available free by postal request under the Sweepstakes Rules.

Sweeps Coins must be played at least once before they become eligible for redemption. Both currencies remain our property and confer no ownership right.

The minimum redemption is 30 SC and the maximum per request is 500 SC. Identity verification must be complete and approved first.

When you submit a request the coins are debited immediately and held, so the same balance cannot be requested twice. Every request is reviewed by a person. If a request is declined the coins are returned to your balance in full and you will see the reason.

We do not guarantee a processing time. Review queues and third-party payout providers both affect it, and any site that promises you a fixed payout window in this category is guessing.

We may withhold a redemption pending investigation where we reasonably suspect fraud or a breach of these terms.

Sweeps Lobby is an authorised distributor of player accounts on third-party game systems. Those systems are operated by their own companies and their names and logos are their trademarks. We are not affiliated with, endorsed by, or an agent of those companies beyond our distribution arrangement.

Game availability, game content and platform uptime are controlled by those operators, not by us. Where a platform is unavailable we will say so, but we cannot guarantee its availability.

Your balance is held with us, not with the game system.

Referral rewards are 10 SC to the referrer and 10 SC to the new player, subject to the new player completing a qualifying purchase of $19 or more and playing at least once. Referral earnings are capped at 100 SC per week.

Self-referral, referral of accounts you control, and referral of accounts created solely to claim the reward are abuse and will result in forfeiture.

We may vary or withdraw a promotion at any time. Changes will not remove a reward you have already properly earned.

You must not use automated tools, exploit software defects, collude with other players, or attempt to gain unauthorised access to any part of the service.

Where a software defect credits coins in error, we may reverse the entry. Where a defect works against you, tell us and we will correct it.

We provide the service with reasonable care and skill, but not on the basis that it will be uninterrupted or error-free.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability to you is limited to the greater of the amount you paid us in the twelve months before the claim, or $100.

We may change these terms. Where a change is material we will give notice through the site or by email before it takes effect, and continued use afterwards is acceptance.

Complaints go to support@example.com first, and we will acknowledge within a reasonable period. These terms are governed by the laws of [YOUR GOVERNING STATE].

[YOUR LEGAL ENTITY NAME], [YOUR REGISTERED ADDRESS]. 1-800-GAMBLER is available if gambling stops being fun.